Shipping policy

Havix Shipping Policy

Welcome to Havix! We aim to deliver your orders quickly and efficiently. Please review our shipping policy to understand how we handle your purchases.

Shipping Timeframes

  • Processing Time: Once you place an order, it typically takes 1-3 business days for us to process it.
  • Shipping Time: Delivery times vary by product and destination, usually ranging from 7 to 21 business days.
  • Please note that some items are shipped directly from our suppliers, which may affect delivery times.

Shipping Costs

  • Shipping fees are calculated at checkout based on your location and the item(s) ordered.
  • We occasionally offer free shipping promotions — keep an eye out for those!

Tracking Your Order

  • Once your order ships, you will receive a confirmation email with tracking information.
  • You can use this tracking number to monitor the progress of your delivery.

International Shipping

  • We currently ship to Australia and select international locations.
  • Import duties, taxes, and customs fees may apply depending on your country. These charges are the responsibility of the customer.

Delays & Issues

  • While we strive to meet estimated delivery dates, occasional delays can occur due to logistics, customs, or other unforeseen factors.
  • If your order is delayed or lost, please contact us at hello@havix.com.au, and we will assist you promptly.

Questions?

If you have any questions or concerns about your order or shipping, please reach out to us at hello@havix.com.au. We're here to help!

Thank you for choosing Havix!